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Support Services

Users with a commercial license can get support in several ways:

1. Telephone and email support

  • Telephone: +44 (0) 114 2242240
  • Email: support@limitstate.com 

Office hours: 09:00 - 17:00 GMT/BST, Monday-Friday (except bank holidays)

2. Client area

Customers can login to access:

  • A support portal, which allows: support requests to be logged and tracked; a growing knowledge base to be searched*
  • An archive of previous software releases
  • Published literature
  • Training materials

* Clients who have purchased licenses directly from LimitState only.

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